UPDATE: Lowering my rating to 1 because my pet destroyed the power cable, which should be an easy replacement, but standard cables won’t work with this product (they plug in but the camera won’t work). I even bought high performance cables and it still doesn’t work, it will literally only work with their own cables. And there’s no option to just purchase a replacement cable from the company because they have ZERO product support. No way to contact them, at all. These are basically disposable cameras at this point. Save your money.
First of all, this product is COMPLETELY useless without paying for a subscription. Unless you’re just looking for a live security camera with no recording ability, you need to pay for a subscription. I did the one week trial and then paid for a full year subscription, but less than a week after my payment went through, the cloud service stopped working anyway. Even though my purchase history clearly shows that I was charged for the plan, the cameras won’t record and it tells me I need to upgrade again. The “customer support” is useless – it’s a very poorly made bot that will never get you to a live person.
On the hardware side, the camera works fine but is not great. The design limits visibility so you really need to mount it to a wall or ceiling if you want decent coverage of your room. If you set it on a table, the plastic will block it from seeing anything more than about 20 degrees down.
The motion detection is hit or miss – catches a lot of minor lighting changes but sometimes misses entire people or animals right in the middle of the field of view. The motion tracking is pretty awful; it swivels to correctly track activity maybe 20% of the time and the rest of the time just swivels excessively for no reason, often turning itself to face a wall and away from the activity. The night vision is just alright; it’s not amazing but it works as long as there’s a bit of ambient light. I suspect it would not work if it was pitch black.
Overall, not the best product considering that the cost of the device plus subscription means you’ll spend hundreds over a few years. If they even decide to give you the service you paid for, that is.
There are no reviews yet.