Update: Support has been good and I have been providing details on the issues I am having. I even tried to go to a different WiFi hotspot as well as use my Phones hotspot but I continued having connection issues and it keeps disconnecting from wifi/internet. Also, it even disconnected many times from Bluetooth from time to time. After finally being able to download the upgrade and a few songs (which was way to slow to sync), I then tried to connect with my Bose QC1 Earbuds and got a lot of noise out of the left channel as well. They did work with the Bose QC2 but I use the QC1when exercise so, that’s just too many issues for one little device.
Its possible my ISP owns part of the issue but they certainly did not cause the Bluetooth noise issues So, returning the product as defective and will not bother with trying a replacement.
Its also possible I just have a defective device (i.e. bad wifi/blutooth radio in the device?) but I spent too much time with this thing already and I don’t want to keep testing their product (unless I get paid ;).
Honestly, I’ve never had this much trouble connecting a device and getting it to work. I have many IOT type devices and some were a bit of a pain but once working, worked well. After initially trying to set up the device, it keeps trying to download and perform a software update, but this keeps failing saying I have a poor connection, which is not the case because I checked with my router, and I have a strong WiFi connection with the mighty 3. Unfortunately you can’t skip this upgrade so it just keeps asking me over and over if you wanna upgrade after it fails I was able to attempt to sync some playlist but it took way too long and never finished so I don’t know what’s going on with this device. I’m gonna have to return it, but I will reach out to support and see what they say But if this is any indication of quality, this thing is just no good.
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