YEYIAN Yari X21 Gaming PC Computer, INTEL 12th Gen Alder Lake i9-12900KF 16-Core 3.2GHz, GeForce RTX 3080 10GB GDDR6X, 2TB NVMe Gen 4 SSD, 2TB 3.5” HDD, 32GB DDR5 4800MHz, 240mm AIO ARGB WiFi 6 BT 5.2

I ordered the YEYIAN ODACHI Gaming PC Desktop with AMD Ryzen 9 7950X3D, RTX 4090, & 32GB DDR5 6000MHz during a black Friday sale. I had never heard of Yeyian so my expectations were not super high by any means but the price was extremely reasonable especially with the skyrocketing price of the 4090 GPU which is in excess of $2000.

I received the PC quickly from Amazon and was happy to see that it was well packaged. Opening the glass side panel showed the super heavy 4090 GPU was well secured in that expanding foam packaging. The only issue was with how big the 4090 is and how tight the expanding foam was wedged in and around the 4090 I could not simply remove it and had to cut the foam out. While cutting the foam packing out I noted a few scuffs and minor imperfections of the case where it looks like the process of expanding out the foam packing had flung a few bits onto painted surfaces and it ate or nicked away the paint. Not a huge deal but I wanted to make note of it.

All cables were properly connected, memory sticks properly seated, and cable management in general was quite good. No crazy nest behind the back cover and everything was routed intelligently. I reseated all cables and memory just to be safe and as a best practice as you never know how jostled a PC may get in shipping or in a warehouse.

The parts utilized in the PC were all quality name brand items. The GPU is an ASUS gaming OC 4090, the 7950x3d was of course an AMD, motherboard is an ASUS PRIME x670-P WiFi, the memory sticks are G.Skill Trident Z5 RGB 6000mhz (16gb x 2), the m.2 drive is a 2tb Kingston SNV2S2000G, the HDD is a 2tb Baracuda (forgot specifics as I pulled it and installed in my son’s PC), the Power supply is a Yeyian branded Pegasus PCI-E 5.0 (12+4 pin GPU cable) 1000W 80 PLUS platinum certified PSU (I believe the actual manufacturer is Super Flower, possibly a rebranded/tweaked Leadex from them), the CPU cooler is a Yeyian branded 360mm AIO with a PWM pump (unsure if it’s rebranded from another manufacturer or if they make the AIO but it appears to work well), and the case is what looks to be a Yeyian Gaming ARC ATX case.

The case is a nice size with plenty of room for the massive 4090 GPU and well laid out and looks pretty good but has the overall look and feel of a fairly inexpensive case compared to something like a Lian. The drive bay slots only fits 2 drives in the rear access slot, and you can fit more drives under the side plate. Overall it’s a decent case but nothing special.

Minor issue I noticed was the little locking tab on the pcie-16 slot had broken off… the GPU still locked in place and could be unlocked and the slot and GPU were both showing no damage, but the little button tab itself somehow partially broke off or something in shipping. It didn’t effect locking the card in or removing it so I didn’t consider it a major issue. I also found it unusual that a small RBG controller was included with the PC which controlled the case fan RGB lighting. This made for a weird combination of RGB being controlled by Armory Crate for the AIO, RAM, and GPU, and the case fans being controlled separately by the controller. It would be nice if they changed this in future builds to have the fans also be controllable via software and not an external controller so everything can be sync’d together.

After looking everything over I connected the PC up in place of my previous PC and noted no signal from the hdmi port. Switching my monitors to the display port had proper signal from the GPU but it appeared the HDMI ports (both) displayed no signal to any of my monitors. I tried multiple cables and monitors and could only get display from the display ports and nothing from either HDMI ports and also noted the RGB logo on the side of the GPU also never lit. I contacted Yeyian technical support via email and received a reply within a few hours from a Francisco. I went over the steps I took in troubleshooting the GPU (I work in IT) and we quickly decided on shipping in the GPU for a replacement. Francisco sent me a return label and I removed the GPU and shipped it in. I was sent tracking number for a replacement GPU a few days after they received my GPU (it was a holiday/weekend) and quickly received my new GPU. I installed the GPU and everything worked perfectly. 2 thumbs up with Yeyian’s customer support whom quickly resolved an issue with a defective GPU.

Overall, the PC performs great, there was no bloat installed on the system, just Windows 11 which was ready for me to complete the setup of when I booted it up, and the BIOS was properly configured out of the box. For how much I paid for the system I’m not sure how they really make much profit on these unless they were able to grab a bunch of the 4090 GPU’s at a reasonable price as I don’t think I could build my own PC at current market rates much cheaper than what I paid.

In summary… well built PC using quality parts backed by extremely responsive and helpful support and customer service. I would buy from Yeyian again and am more than pleased with the overall experience. Def give this company a look.

I didn’t know much about what I was getting into, but this PC is excellent, and was built correctly and well. There is a slight fan issue, but I don’t blame them for that.
I use mine for content creation and streaming and it works flawlessly.
Would recommend as a pre-built option.

Horrible Customer Service Experience from both Amazon and TODOBEST. As the customer, I had to be the mediator between the companies because they were unwilling to communicate directly with each other to come up with a solution other than me having front the cost of the replacement.

Ordered the computer on Prime Day. Computer arrived the next day and looked cool. When I unboxed it, I heard something rattling inside the case. Opened the case to remove the foam insert and a piece of plastic fell out. No big deal at first but then noticed that the RTX 4090 GPU was not supported by a tray or any other GPU support mechanism which was a concern, third picture attached. Tried to power up the computer but the RTX 4090 fans would not work and no video from the RTX 4090 GPU. I powered it down and checked the GPU to see if it was seated properly into the motherboard and found that the PCIe X16 slot “lock” was broken, i.e. the piece of plastic that fell out (second picture), and the slot was completely destroyed and unusable (first picture). The Motherboard and Case ONLY allow for the GPU to be plugged into that broken slot. The other 2 PCIe x16 slots are too close to the power supply to be used by the RTX 4090 GPU. See third picture attached.

Opened tickets with both Amazon and TODOBEST to see about Exchange and RMA. The finger pointing began between the vendors for 3 days, at least 12 different people between the companies, at least 8 hours of my personal time to attempt to get the Exchange and RMA. TODOBEST refused to process the Exchange and RMA the broken computer saying it was Amazon’s responsibility to process the Exchange and I need to go thru Amazon. Amazon says that they cannot process the Exchange since they don’t control the inventory of the seller and I needed to process the Exchange and RMA thru the seller.

Amazon would only take a return for refund with the instruction to “buy” another one which was now back at full price instead of Prime Day price. Amazon offered to “Amazon Gift Card” the difference, but I would still be out of pocket for 2 computers until the refund was issued within 30 days of receipt of the return. The computer looks cool, but it is not worth $8K of investment to cross my fingers that the second one would not have a problem and then potentially have to go thru the entire process again for a 3rd attempt to get a working computer.

Neither company would take ownership of the problem and neither company resolved the issue. I returned the broken item today and will be waiting up to 30 days for my refund. After which, the refunded money will go to another computer built by me, with parts from a local supplier, not purchased through Amazon since they are “unable to issue the exchange” because “we don’t control the inventory” even though they offer the item for purchase from Amazon and there are 7 available at the local Amazon fulfillment center ready for 1-Day delivery.

I would not recommend this seller as I am very dissatisfied with the Quality Control of their build process. and their lack of true customer service for damaged hardware.

If you purchase from them, buyer beware.

If you purchased and received a working computer, lucky you. I hope that your warranty experience is better than mine.

I’ve custom built desktop computers for 30 years. Now that I am older, this was the first and last Custom pre-built Desktop that I will buy online to “save me a little time”, as it has been a wasted 3 days of time trying to get the issue resolved instead of enjoying a new computer.