I purchased this product for what I thought to be a very acceptable price. I received it in good condition and found no issues with cabling or connections prior to first boot.
I purchased a new LG 24QP500-B 24” QHD monitor to pair with this as my old monitor was a bit outdated.
The computer simply does not reboot correctly. After updating windows twice, and updating the Nvidia driver (also during) the computer does not respond correctly to reboot. It will shut the display down, but the computer itself never seems to stop and the display will never come back unless there is a hard reset/shut down. I received this computer today any it has been performing like this out of the box.
I have attempting reboots from the desktop, lock screen, and command prompt and every time it just goes into this zone of looking like it’s running, but no display. Does not matter if it’s HDMI or DP all cables are new.
Also, if the computer goes to sleep or the the display times out due to inactivity. You guessed it. Need to reboot/reset. Please fix this before I return it and go somewhere else.
Returned the computer and while they did fix the reboot and sleep issue the top fan now seems not to work. Don’t buy from these people. This thing has been a lemon out of the box. Pay someone else more for an actual working product. Was so excited after windows update reboot didn’t require a hard restart. Do not by this computer.
Updated. The customer service was very good. They could not have been nicer. Now that the computer actually works like it should it’s very enjoyable.
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